Roller Derby Elite FAQ's (frequently asked questions)

This is a short list of our most frequently asked questions. If you cannot find an answer to your question please contact our customer service.



What size skate should I buy?

We aren’t psychic but for most customers a half size below their US shoe size fits great.


Where do I find equipment?

You may have noticed that RollerDerby.com does not carry Roller Derby Elite equipment for sale on the site. To purchase equipment, call our customer support and they will assist you in finding a Roller Derby Elite Retailer nearst you, or search online.


I lost a screw for my skates! Help

Our in store and online retailers offer replacement screws for all our skates.


Should I bake my skates?

You can if you want to (take off the wheels), many customers find that our skates are so comfortable that you can wear them right out of the box.


What skates should I buy?

The most expensive ones… We offer an array of skates for all levels and all surfaces at prices that can work with any budget, check out our Skate Packages product page to learn more about which skate will suite you best.


How much are custom jerseys?

Custom jerseys range in price depending on what upgrades you include on your jersey. Feel free to call 217 324 3961 or email [email protected] to learn more.


Do you offer a warranty on your products?

Yes, we offer a 3-month warranty on all our products. If you feel that you qualify for a warranty and have your original receipt contact our customer service and they will be happy to help you out.


I want to be sponsored by Roller Derby Elite

Looking to join the Roller Derby Elite family? We are an innovative brand passionate about roller skating and are constantly on the look out for players and teams who share our mentality. Think you have what it takes? Send an email to [email protected] and explain why you should be a Roller Derby Elite player or Roller Derby Elite team.